Order Info

Availability
Payment Options
How to Order
Is there a catalogue?
Shipping
International Orders
Return Policy
Gift Options
Custom Orders?

Availability - We try to keep our website inventory updated, but since we have many "one of a kind" items and occasionally sell in local craft shows, this is not always possible. If you order an item that is currently out of stock, we will notify you within 24 hours. Because most of our items are limited editions or one-of-a-kind, we cannot offer rainchecks for sale prices on out-of-stock items.

Payment Options
You may pay for your order using Mastercard, Visa, American Express, or PayPal. If you select PayPal, you will automatically be directed to Paypal, where your payment must be made before your order is complete. We do not accept personal checks or money orders.

How to Order
Since our inventory includes many one-of-a-kind and limited editions, we only accept orders made over the internet. We do NOT accept mailed in orders, because by the time we receive your money, several days have passed. Then we must wait for your payment to clear, and then another week has passed. By that time, it is very likely that the items you wanted will be gone.

Do we have a catalogue?
NO. We do not offer a printed catalogue because so many of our items are one-of-a-kind and limited editions that by the time a catalogue is printed, many of the items are no longer available. Our website is our catalogue. We keep it updated regularly with all items that are available for order.

Shipping

Shipping to US: We ship via USPS *Priority Mail (2-3 days from day shipped) or USPS **Express Mail (1-2 days from day shipped). Most items are shipped by the next business day, however occasionally we may experience an order backlog of 2 or 3 days. For USA customers that means you should receive your order within 3-5 business days. We also add a small handling fee so that we can insure your items are well packaged. 

How much will my shipping cost be?  For orders over $50, Priority shipping to a US address is free.  Shipping costs for orders under $50 to a US address are only $4.97. To see how much shipping will be for Express shipping, simply add the item(s) to your cart and proceed as if you were checking out.  The shipping page will calculate your shipping costs and at this time you can decide whether you want to continue with your order, abandon it, or select another shipping method.

*Priority Mail is not a guaranteed service, however in most cases it is delivered 2-3 days after it has shipped.

**USPS Express Mail is guaranteed to be delivered 2-3 days from the date shipped.

Free Shipping is available on USA orders over $50. To receive your free shipping, select the "Free Shipping" shipping option when you checkout. All free shipping orders are shipped via USPS Priority Mail.

Tax An 8.25% tax will be applied to all orders with a Texas shipping address.

Refunds All items (except for boxes with a personally engraved plate) carry a 30-day money-back guarantee. Personalized boxes are only eligible for a 50% refund. To return an item,

  • Email us to let us know you wish to return the item. No returns will be accepted without previous notification from customer either via email or phone.
  • When returning, include a copy of your invoice or packing slip and a note explaining why you are unhappy with the product.
  • Return products to the address given above in the condition received.
    When we receive the item in its original condition, we will credit your card for the purchase price of the item(s) or exchange the item at your request.
    Please note: If order was sent with free shipping, then the refund amount will be less the original shipping costs.

  • International Orders
    Due to the rising cost of international shipping, stringent customs regulations and the high number of fraudulent international orders, we no longer ship outside the USA. If you live elsewhere, we apologize for this inconvenience and hope that you are able to find your boxes with another reliable company.

     

    Gift Options 

    Now there's no need to make a trip to town and drive all over the place looking for the perfect gift. Our boxes and unique products make very one-of-a-kind gifts and many of them can be given that extra special touch with an engraved plate. We have several gift options available for your gift-giving convenience.

  • Free Gift Cards are available. Just fill in your message in the appropriate area of the check-out page. We recommend that you don't forget to include your name on the gift card.
  • Gift Wrapping: We do not currently offer gift wrapping but will be offering it again soon.  We just moved to a new website and are working on making it available again before the holidays.
  • Anonymous Gifts: We will send your gift anonymously at your request; however, if the recipient contacts us requesting your identity we will not hide it from them.
  • Discreet Packaging:  Our packaging does not have our company name on it.  Instead it will read to be from "UBS".  If you let us know that it is a gift, we will also be sure not to enclose a receipt with the order.

  • We do not make custom boxes!
    Our specialty is finding unique quality boxes from around the world. We are in the business of importing and we do not make boxes; therefore, we can not fill custom orders. For custom boxes, please search the internet for a custom box maker.