Customer Feedback

Excellent customer service is vital to any business especially an online store like Unique Box Shop where you are trusting that we are accurately portraying our merchandise.

These customer comments are a compilation of our Yahoo! Shopping Customer Ratings and email responses from our customers. 


"The product was described and delivered as promised. Also, I needed it really quickly and it arrived really quickly, even though it was right before Xmas. Ordering was also easy, and I received a confirmation e-mail."---John Pong, Alviso, CA


"The Unique Box Shop had a great selection!! I'm very pleased and will definately come back to this site to make any other purchases. Well made, beautifully crafted product at a fantastic price."---Jennifer, Janesville, WI


"I have priced these (wine holders) and EXCELLENT PRICE and beautiful to boot. I got the curved wine bottle holder in all wood. OMG Beautiful. This solves all my Christmas gifts for next year...very one is getting on. THANKS again awesome. One other thing can you let me know how you can order more than two at a time it does not give you an option to do that. thanks."---Wendy, New York, NY


"Beautiful boxes. Excellent packaging. Excellent customer service."---Jeff, N Richland Hills, TX


"They have a wide selection good prices, and they shipped on time and delivered excellent products. Thank you unique box shop."---Keith, Vista CA


"I had ordered a religious keepsake box and I was truly happy with it as I had searched everywhere at curio shops even on the web sites, but couldnt find one that I liked. I was very surprised too that this item was shipped right away and I didnt have to wait 2-4 weeks. I recieved it in 3 days. I am very pleased with this merchant and I will definitely shop for items in the future now that the holiday shopping has begun. Thanks so much. This merchant is Excelllent."---Becky, San Antonio, TX


"I ordered nesting dolls and was very satisfied with the transaction. The confirmation was recieved by email shortly after I placed the order. The item arrived within the time stated. The dolls arrived in excellent condition- well packaged and they were as pictured and described".---N R, Dansville NY


"This is the best online purchase I think Ive ever made! Thank You!---Debbie, Myrtle Beach SC


"I did sent this merchant a e-mail with a question which I never received a response. Other than this everything went smoothly."---Christina, Denver CO


Response: Sorry Christina, your email must have been lost in the spam filters. We never received it.


"Unique Box Shop is truely Unique. I recieved excellent service on all box orders."---Dwight, Bossier City LA


"Excellent service and my friends really love the wineholder."--- Anthony, Largo FL


"The correct item was delivered promptly, to the correct address, and I was billed the correct price. The online ordering system was easy. It would be nice to have an easier way to compare several items side by side; that is why I give Ease of Purchase a 4 instead of a 5."--- Robert, Pacifica CA


"Unique Box Shop rocks! Got a great Christmas present for my mom, and it got here days before I expected! Shes got a great site... Easy to navigate and find great gift ideas... Keep up the great work!!"--- Brian, Kingston PA


"Great product and quick shipping. Thanks!"--- Jillian, Las Vegas NV


"High quality merchandise at reasonable prices combined with impressive delivery times and trouble free ordering process - my favorite kind of vendor!"--- Mary, Fairbanks AK


"The items I ordered came quickly and were packaged professionally. The quality of the products was also excellent. Ive only ordered twice from this merchant but has found both times to be a great experience!" --- Geraldine, Cupertino CA


"I would highly recommend this merchant!" --- Maria, Trussville AL


"My experience with this merchant was delightful. The little box I ordered came quickly and looked just like the picture on the website. I look forward to ordering again soon, and would not hesitate to recommend A Unique box shop." --- Margaret, Chicago IL


"Excellent merchant. I plan to buy another box from this store as a present for my niece. I have recommended them to others." --- Vida, San Rafael CA


"The box I ordered came quickly and was beautiful. My only complaint is that although it came with a key/lock, the key did not actually lock the box. Because I was up against a deadline (and the website said the box I ordered was out of stock), I didnt bother contacting customer service for a replacement. But it was somewhat disappointing." --- Deborah, Beaverton OR


Response: Box lock was not primed. Contacted customer to give them instructions on how to do this and apologize that it was not done before shipment. Customer seemed pleased with response.


"The box was very nicely made great quality. I plan to purchase more, in the future. Thanks." --- Heather, Goshen NY


"This is the 2nd time I have purchaed a Japanese puzzle box from Unique Box Shop. I was, once again, extremely happy with the entire transaction! I ordered directly from their website which was very easy to to use. The box was delivered in about 10 days, maybe less (5 days). The product was just as described, I couldnt be happier and will buy from them again!" --- Kay, Rancho Cucamonga CA


"I have only dealt with the unique box shop once.. Having said that------- <b?the box="" that="" i="" bought="" is="" awesome<="" b="">the instructions on how to open it are hard to understand. The box that I purchased has only 7 moves, so it didnt take long to figure it out... If my box had 27 moves or more I doubt, with the same type of instuctions I would have been able to open it.... Overall I am a happy customer...." --- Paul, Concord OH


"I was very pleased with the service." --- Inna, Commack NY


"This is my third time purchasing from Unique Box Shop and the experience is always wonderful. High quality products, prompt shipping and first class service all the way through!" --- Darla, Grayslake IL


"I wanted to thank you. I ordered the Chartography Wooden Box with brass inlay for my new nephew to be. My sister has two girls and we had gotten the Longaberger kiddie purse baskets for them and when they were born the hospital put the baby's footprints on the inside of the lid. We decided that the basket was too girlie for a little boy. I wanted to get something special for him that he too could keep and use forever. I found your website online. When I saw the Chartography box with the map of the world on it I knew that it was perfect for this new little life coming into the world. I had the box shipped directly to my sister. She received it the other day and could not be more thrilled! She says it is just beautiful. I am so happy.They are going to take the box to the hospital when the baby is born they will put his footprints on the inside of the lid and now he was have a beautiful keepsake box that he can use into adulthood. Thank you so much! Oh and that was super fast shipping too!!!" --- Michelle, Round Lake Beach IL


"Lovely quality products, shipped fast and safely." --- Theresa, Salinas CA


"The Unique Box Shop is in my Favorites Folder. I love their website. It is very easy to view their products. When placing my order it went right through. I got a response right back thanking me for my order. Then got a confirmation later that day thanking me again and letting me know it had been shipped. I was very happy with everything. I will shop with them again." --- Sylvia, Madison Heights VA


"All I needed was two puzzle heart boxes by Valentines Day and I managed to find both and have 9 days to spare. Thank you." --- Scott, Vestal NY


"Lovely transaction. Couldn't ask for better. Highly recommend this merchant." --- Vicky, Winston-Salem NC


"Lovely box, exactly what I was looking for! Quick delivery. Thanks!" --- Jennifer, Takoma Park MD


"I purchased the japanese trick cigarette case for a christmas gift...it is awesome! I know they will get hours of enjoyment from it thank you for making this so easy to find and purchase!" --- Kelly, Des Moines IA


"I just received the Very Cool Guitar Box today, and I wanted to let you know that I was THRILLED with my purchase. The box is bigger than what I thought it would be, and it is absolutely gorgeous. I was a bit concerned ordering from just a picture, however, I will certainly be ordering from you again in the future. It is hard to find quality products at reasonable prices these days. My expectations were certainly surpassed with your fine product and business style. My husband is going to love this gift!! Thanks again, and keep up the terrific work." --- JoAnn, Raleigh NC


"I have purchased from this company two times and both times have been a breeze. The company seems very responsive and eager to serve." --- Emily, Catonsville MD


"Beautiful boxes that come with little explanations of where the boxes are from. They make wonderful gifts and the prices are reasonable. I told many friends about the Unique Box Shop and will definitely shop there again!" --- Rebecca, Kill Devil Hills NC


"Ordered 4 boxes and all came timely and well packed. One had a slight flaw so I called the Unique box shop and they shipped another one right away which was here before Christmas.Very impressive service indeed! Friendly and quick. What more can you ask for." --- Terry, Puyallup WA


"The set of three nesting puzzle boxes is beautifully crafted. Solutions to the puzzles of opening the boxes were not self-evident -- so they provided the enjoyment of solving! (Your enclosed sheet of puzzle solutions gave us something to fall back on, if need be.) Thank you for your excellent customer sevice." --- Anne, Batavia IA


"Excellent store! My brother loved the secret box we gave him for Christmas. The shipment was quick, and packing was sufficient. Also, when I emailed customer service, I had a response within an hour. Will definitely do business there again!" --- Erin, Amherst MA


"I had great shopping experience with Unique Box Shop. I purchased Russian nesting doll pins and magnets for X-mas gifts. I received my order sooner than I expected and everything was great quality! Ill shop there again." --- Galina, Granby CT


"This was a gift for my father, who lives several states away. He received the item very quickly but waited to open it on Christmas Day. He told me he was very happy and surprised with the gift. The quality of the item was excellent and was packed with care. Thank you, Unique Box Shop!" --- Naimi, Slidell LA


"When there was a question about the delivery address, I was called withon a few hours to clarify things, which was appreciated. The packaging was personalized in regards to who it was going to and from who (to grandma, from grandkids) and wrapped for the special occasion which is great when you're delivering something directly to the person." --- Heidi, Allen TX


"I was THRILLED with my purchase. I received a quality product at a reasonable price. What more can you ask for? I plan on ordering again in the future - many items are curerntly out of stock, otherwise I would buy them up." --- JoAnn, Raleigh NC


"Extremely good and very fast service. Excellent product which was carefully packaged. Would order again. Thanks!" --- Eric, Fox Island WA


"Merchant answered questions promptly and courteously. Items arrived quickly and as promised. Shipping was pricey for an extremely light parcel, otherwise no problems or complaints." --- Michele, Concord CA
Priority shipping was $4.30 for a 1 lb package from south Texas to California.


"Fast delivery, nice product. Fair prices on shipping." --- Roger, La Mesa CA


"Had no trouble placing the order. Once placed it came very quickly. Would order again form there." --- Margaret, Spring Hill FL


"The boxes were shipped quickly and well packed. They are beautiful and well made!" --- Louise, Baltimore MD


"I got things as same as the pictures shown on their webpage. They are honest merchant with quality service." --- Xiaoping, Norman OK


"i did not find the web site that easy to get around in. but It is well worther the little extra trouble If this is what you are looking for. The product is great at a resonable price. It came in excelent time." --- Kelvin, Council Bluffs IA


"Great Decorative Boxes. Will definitely shop with them again. Thank you Unique Box Shop!!!!!" --- Richard, San Francisco CA


"Good selection of merchandise. Communication was immediate, and I appreciate that. I will save this website and shop ther again... and advise my friends to do so, too! Thank you." --- Theresa, Port Reading NJ


"Everything was shipped that I asked for. Well packed, on-time and easy. A pleasure doing business with them." --- Phil, Montoursville PA


"Beautiful boxes arrived quickly and were well packed." --- Rhoda, Ithaca NY


"Not a good impression - the item advertised was supposed to be nesting dolls with Joe DiMaggio misidentified at Joe Montana. Unfortunately, the merchant apparently has not heard of Yves Montand, who was properly identified and was niether Joe Mo0ntana or Joe Dimaggio. Would not have made the purchase had the seller not made that error."
Response: We tried to contact customer to thank them for catching this error on our part. We also offered a full refund if the customer returned the nesting dolls. The customer did not respond. The customer had not contacted us before leaving this feedback. We also promptly corrected our website.


"The quality of their products are great and the delivery was very quick. Unique Box Shop is a great source for that hard-to-find gift for that hard-to-buy-for person." --- Craig, Arlington TX


"The product is excellent and was received sooner than expected" --- Len, Aberdeen UK


"I purchased one of the Japanese Puzzle Boxes from Unique Box Shop for a friends birthday present and was very pleased with the entire transaction. There was a great selection of merchandise available and the site was easy to navigate. Shipping was lightning fast. Not only did I look like the hero for getting a cool gift but I would recommend this site to others in the future. Thank you for such wonderful customer service!" --- Robert, Columbus OH


"Highly Recommend Doing Business With!" --- Kim, Alpharetta GA


"I couldnt have had a better dealer!!" --- Mary, Bullard TX


"I would definitely use this vendor again. Quality of merchandise was excellent and service also." --- Barbara, Albuquerque NM


"I found that ordering from unique Box shop is always very reliable and fast. They take time to communicate the order process with the customer so No Surprises. The design of the online catalog is very user friendly and easy to find what your looking for. My only comment was I was hoping to see the larger bible box with cross on top from poland available again. Ive ordered two of the samll ones and they are very well made. Thank You Unique Box shop from a Satisfied customer" --- Richard, York PA


"I have ordered twice from the Unique Box Shop and both orders have shipped same day. Absolutely love the Executive Lock box from Poland, quality is great and box is beautiful." --- Temple, Stephens City VA


"Really great online shopping experience. I will definitely shop with Unique Box Shop again. My email questions were answered very quickly, product was received in great time and well packaged. Thank you - my daughter will love the box." --- Loy, Cobourg ON Canada


"I HAVE NOTHING BUT GREAT FAST SERVICE EVERYTIME I HAVE PLACED AN ORDER AND I AM ALWAYS DELIGHTED WHEN I DO BUSINESS WITH UNIQUE BOB SHOP!!!" --- Brenda, Bloomfield Hills MI


"The box I receievd was even nicer that I thought it would be! Thanx you for a nice product....shipped timely and packed well." --- Cori, Teaneck NJ


"Delivery was extrememly fast and efficient. Product arrived and was in perfect condition. Will buy from them again." --- Melissa, Columbus OH


"Beautiful pieces, will buy from again. Thanks!" --- Joanne, Phoeniz AZ


"i was a bit disapointed with some of the merchandise. The stuff that was great was really great but the things that did not fit together the way they should really sucks. I wish that there was some sort of guarantee that says that it is proper merchandise!" ReBecca, Fort Atkinson WI
Response: This customer never contacted us to let us know they were unhappy with their order. When we received this feedback, we tried to contact the customer to let them know that we carry a 100% satisfaction guarantee on all orders. We have still not heard back from the customer.


"Excellent service and good prices. What more can you ask for. I would definitely recommend Unique Box Shop to friends and family." --- Omar, Morrisville NC


"This was my second time purchasing from Unique Box Shop and both times Ive been exceptionally pleased. The shipping time is FAST and the products are quality items." --- Darla, Mundelein IL


"Up to date website and quick, quick response and ship. Goods exactly as depicted." --- Lowell, Vero Beach FL


"The exchange rate between US funds and Canadian funds were much higher than expected. I didnt expect to be charged a fee by Canada Post. The product is very nice. Unfortunately as a Canadian internet shopper I am discouraged to shop due to the above issues." --- Lise, Ottawa, Ontario, Canada


"Had looked at various sites, for mans valet. I was primarily looking for keepsake box, when after searching for awhile-I happend upon your site. The box is very nice, was hoping it would be lined with some product nonetheless it is what was expected as indicated on line. There was no product info sheet, was not sure of maker to tell indivduals who inquire. Would probably order again, when looking for a larger keepsake box." --- Carolyn, Berryville VA


"Beautiful item, nicer than photo. Good description of item on website, shipped on time as stated--very pleased with this vendor so far." --- Colleen, Orchard Park NY


"These boxes are lovely and just exactly what I was looking for. They came so quickly and I was extremely satisfied." --- Linda, Ithaca NY


"Order was extremely well packaged for shipping and arrived in a timely manner despite being at the height of the holiday season. Well done." --- Steven, St Paul MN


"Two thumbs up to this merchant. I am extremely pleased with the service and care that the Unique Box Shop showed on our rush order. I wish every merchant were this accomodating. I will definately deal with them again. And by the way the boxes are really nice." Jim, Salisbury NC


"Did not use customer service. Fast delivery. Great looking product." --- Diana, Grapevine TX


"Excellent service. Prompt delivery." --- Jim, Seattle WA


"High quality product at a great price. I will definately use them again." --- Deanna, Watertown CT


"I was very pleased with my experience with Unique Box Shop. The boxes I ordered wereexactly as described and pictured on the website. They were securely packaged and shipped almost immediately, which was a big plus barely a week before Christmas! I would definitely give them my business again." --- Nancy, Akron OH


"I as able to choose the doll set of my choice easily with their on line selection, and amazingly, they exceeded my expectations with delivery. My grandaughter jumped up and down and screamed with delight and gave us huge hugs when she opened it. What's not to love about Unique Box Shop!!" --- Debra, Martinez CA


"A finely crafted box at a very reasonable price. Carefully packed and shipped promptly with tracking information provided. I wish every on-line merchant operated as efficiently as the Unique Box Shop!" --- David, Jacksonville FL


"Seamless and easy are the words I would use to sum up my feelings about this retailer. Their web site was full of useful and easy to understand information. The shipping was quick and the product was carefully packed. I am extremely impressed and will definitely be a repeat customer." --- Robert, Laurel MD


"Excellent transaction. Merchant went out of their way to ensure quick delivery. Highly recommended." --- Randy, Olympia WA


"These were really spectacular puzzle boxes. Thanks!" --- Jeanne, Menlo Park CA


"I was very happy with everything about my experience with the Unique Box Shop, the only slight downer was that they were out of one of my boxes, but they let me know promptly, and I ordered another box." --- Karla, Los Altos CA


"I ordered two Russian nesting dolls. They arrived very promptly and in perfect condition and were exactly as pictured on the website. I am very pleased with this order." --- Jan, Peoria IL


"Good, fast service. My only comment is I wish they would have emailed me back when I had a question after the sale." --- Roger, Cedar Rapids IA


"I found this company through a search engine and was very impressed with their selection. They contacted me via email for the best shipping method and they sent the item I ordered in a quick and efficient manner. I would definitely consider purchasing from Unique Box Shop again. Best Regards!" --- Ian, Collingswood NJ


"As their name implies they have many unique boxes. I stumbled on their website in searching for a nice ring box for my wife. They had a very nice one at a very reasonable price. The picture wasn't too clear, but I took a chance and was pleasantly suprised at the quality of the merchandise. It was so nice, I couldn't wait till Christmas to give it to her. She was delighted with it. If the quality of all their items is this nice they are a find indeed." --- Christopher, Mountain View CA


"This seller is excellent!!! I have ordered from them 2 times now and both times I have gotten the order in 3-4 days and it was in perfect condition. I will make this a holiday tradition. Thanks again I love the Unique Box Shop." --- Evaluce, Orem UT


"I asked questions by e-mail, and they responded promptly - even for a $15 item. This is a terrific company to do business with on the internet. Sharon (Sherry) was especially helpful." --- Ted, Crestwood IL


"Called and was advised of shipping options and stock status with a specific delivery date needed. Excellent service. Placed order before noon and it was shipped that day." --- Eric, Fort Wayne IN


"I am very happy with my purchase. Although the color of the box was different from what was pictured on the website. The quality and details are beautiful. Very fast delivery. I will recommend this website to anyone looking for a unique gift. Thank you." --- Stacey, Madison Heights MI


"I had problems with the credit card processing. Other than that it was a pleasure purchasing this box. I put part of my sons ashes in this box." --- Denise, Grand Rapids MI


"This is by far the best customer service I have experienced. The product was perfectly wrapped (triple wrapped actually), the fast shipping was awesome, the selection wonderful, and the price can not be beat. As for the box, the detail and the beauty cannot be adequately portrayed in the photos; better than expected. I would highly recommend these folks!" --- Richard, Cayucos CA


"I received my product within a week of purchasing it and it came complete with product info!The Boxes are beautiful. I am a very happy customer and will purchase with them again! Thank you!" --- Diane, San Diego CA


"Very professional transaction. I was totally shocked when I received my order in just 2 days." --- Barbara, West Milton OH


"The merchandise was presented well by the website and ordering was a snap. Delivery was prompt and pain-free. One thing that could help improve the site would be to put a common object in the photographs to give some sense of scale to the itme being viewed. Most of the boxes offered were fairly small and trying to visualize their size from the posted dimensions was difficult." --- Timothy, Glendale AZ


"Fantastic service!!! Even though I made a mistake in ordering the wrong box they were kind enough to correct my order. Shipping was very quick and the customer service was second-to-none." --- Melanie, Valrico FL


"Service was prompt, friendly, and personal. I was made to feel like a valued customer, and I will definitely consider ordering from this merchant in the future." --- Eleanor, Fayetteville NC


"Excellent service! Very fast, and I was happy with product. Thank you!" --- Susan, Oakdale MN


"UniqueBoxShop.com has excellent customer service and was willing to work with me to get a hard-to-find item. Their customer service is flawless, and the item was delivered promptly. --- John, South Haven MI


"Stellar transaction! The website was easy to use and the items purchased were priced competitively. Products were packaged securely and shipped promptly. They were exactly as described and pictured. I couldn't ask for a better online transaction." --- Vicky, Salem NC

 


"I am a repeat customer of Unique Box Shop and every time price and service is excellent!" --- David, Gulf Shores AL


"Quality and price were exceptional, as usual! Will buy from you again!! Thanks!" --- Karen, Houston TX


"The order arrived intact in a timely manner. I was pleased with my purchase and intend to order more products." --- Brent, Aliso Viejo CA


"What I liked most about Unique Box Shop is that they showed very clear pictures. It allowed me to shop with much more confidence than with most online retailers." --- Julie, Cordova TN


"Excellent service. Received boxes in 3 days. A rep even called me to combine orders and thus save shipping." --- Glenna, Roanoke VA


"A very nice product. Good price, and delivered in a timely manner. Would shop again." --- Robert, Woodstock NY


"The whole experience was fine until I received the merchandise. The small bow had been broken in a couple of places and obviously glued. Due to the nature of the box (it was a five drawer keepsake box made carved out of a log), the site implied that there was no guarantee that what you see is what you get. I decided to forego shipping it back (there was no return ship label), and just wrote it off as one bad expererience among many good ones Ive had with other vendors on the web. Im not sure whether all the boxes in this line are of such poor quality, or whether they simply wrote me off as a sucker, but I will not do any more business with them, and would not recommend them to anyone else." --- Stuart, Isle of Palms SC
Response: This customer did not notify Unique Box Shop that he was unhappy with his order. If he had, we would have been happy to refund all of his costs, including the shipping, upon return of the merchandise. When this review was received, Unique Box Shop notified the customer to remind him of our generous return policy, but the customer did not respond.


"I ordered a Polish box. The lid sticks. It cost a lot to send back and get another to have to test myself. Should have been done at shop before sending." --- Jeanne, Yorktown, VA
Response: This is the way that Polish box lids work. They do not fall open easily, but have a wood seal so that the boxes only open when it is intentional. If box was defective, shipping charges would have been refunded with the return or exchange of the merchandise.


"I used to own Japanese puzzle boxes when I was young and never thought I would get to own any more, thinking they were not produced anymore. I decided to check the website and found not only a vast variety of these boxes and other types, but the prices were very reasonable. Also the fact of free shipping for purchases over $100 made it worthwhile. The shipment to my office was much quicker than anticipated. Also the fact I received a card for a 10% discount on my next order was a very nice surprise. Thank you again! I plan to order from Unique Box Shop again!" --- Jeanne, Belleview WA


"I was searching for a wedding gift for my new husband when I found this stie through Google. I had searched many other sites and when I found the Unique Box Shop, I was very pleased. They had a good selection of products and styles and while they didn't have exactly what I had envisioned, the box that I found ended up being perfect and my husband loved it. The ease of ordering was great but the item took a few days longer than it should have to get here. But, when I received it, it was in excellent condition and well packaged. I would recommend ordering from this company if you are in the market for a Unique Box!" --- Elizabeth, Flatwoods KY


"Great products. Amazing Friendly service. There was a small defect in one item of the multiple order, but the merchant immediately offered a refund, rebate, or part replacement. Great communication. Definitely a pleasant buying experience!!" --- Dave, Ontario Canada


"Thanks for the great boxes and fast shipping!!! I also liked the nice wrapping paper you use." --- Bob, Ellenton FL


"The box I ordered was beautiful! The quality and craftsmanship were excellent. The box was very well packed for shipping and the delivery was prompt." --- Janet, Minneapolis MN


"My box promptly arrived as promised, and even better than the pictures. I was pleased with the selection and prices of the many boxes advertised. I would definitely shop here again." --- Keith, Scottsville VA


"Very fast delivery!!!" --- Evaluce, Orem UT


"Everything about the purchase from shopping to delivery was excellent. I would definetly use the sight again." --- Winifred, Bay Shore NY


"This is an absolutely awesome site! The only thing difficult about it is pulling yourself away without spending every penny you have! They were very easy to buy from and very quick with the delivery. I will be back again and again." --- Heidi, Moreland GA


"I called directly because of the holidays and they were very quick with my order over the phone and shipped it exactly as requested with the product arriving in time for Christmas. Id recommend them highly...not only for their friendly customer service and shipping options, but I was more than pleased at the quality of the product when it arrived. It looked so much more beautiful (and bigger! - although they did give dimensions online) than in their pictures!!Im very pleased with Unique Box Shop...from A to Z...and would order again without hesitation!" --- Stacee, Northridge CA


"The box was exactly as described. It arrived well wrapped and much more quickly than I had expected, especially at this busy season." --- Margaret, Northborough MA


"The selection was outstanding. I received my items very quickly considering it was the holiday season. I will definately shop here again." --- Paige, Chicago IL


"If you want very nice homemade look wooden boxes at reasonable prices, this is the place to go. I used Unique Box Shop to find a jewelry box and saved over 100% when compared to local craftsmen. And reasonable prices dont mean just average quality. Craftmanship is excellent. Website photographs are accurate representations of what you will get. Shipping was prompt and packing was superb. On my first order I was a little confused as to whether I was communicating directly with the store or with Yahoo. Once you figure out how Yahoo Shopping works you will not have any problem. And if you need customer service you will discover you are dealing with a family business - very refreshing. Complete honesty and willingness to please the customer." --- Richard, Stratham NH


"I ordered a russian doll for my daughter last Christmas and was so impressed with the quality and service from the Unique Box Shop. The doll looked more beautiful than the picture online. This year, I again purchased a russian doll for my daughter to add to her collection. I ordered the same doll for my niece. The dolls were beautifully painted and signed and dated. Delivery of the dolls were also fast. Im sure Ill continue to make more purchases for the Unique Box Shop. Thank you and Happy Holidays!" --- Frank, Orange CA


"I love my purchase. These boxes a quite unique. I could not find these anywhere else at such a wonderful price. A great place to shop for gifts for friends. I am definately going to purchase from The Unique Box Shop again." --- Teresa, Smyrna GA


"I received my package (nesting dolls) in 2 days with more than adequate packing to prevent damage. The product I received was EXACTLY what was shown in the picture on the website and was of very good quality. Emails to the company were answered promptly. I highly recommend this company." --- Chris, Killeen TX


"You have a lovely site and my friend loved her birthday gift. I will return. Thanks so much!" --- Marianna, Cleveland OH


"What I bought was better quality than expected and it arrived when expected." --- Mary, Naperville IL


"The Unique Box Shop has great service and the quality of the item I bought was magnificent! Thanks for a great experience!" --- Heather, Spring City TN


"I AM VERY HAPPY WITH THIS MERCHANT . GREAT SERVICE FAST DELIVERY .WELL DONE . I WILL DEFINITELY KEEP ON ORDERING FROM THIS STORE." --- Adriana, North Pritchard Australia


"The website accurately displayed items. My item shipped and arrived within several days. I am very happy with this merchant."--- Clare, Madison WI


"My item was very well packed and arrived on time. Thank you." --- Anne, Bernardsville NJ


"The boxes were shipped very promptly and were received in excellent condition." --- Natalia, Lafayette NJ


"The box is very beautiful. I am using it to carry my wedding ring down the aisle with my nephew-to-be." --- Stacey, Dublin OH


"Beautiful boxes, well-packaged and promptly-shipped. Offered me the discount I was entitled to, even though I had forgotten about it! Have ordered twice and been very pleased both times." --- Charles, Prince Edward Island, Canada


"Arrived on time...I got exactly what I bought...Couldn't ask for anything more." --- Sergey, Erie PA


"They have great products and ship quickly. I have purchased 4 boxes from them and am very pleased with each!" --- Jennifer, Port Washington NY


"I will definetly buy from this seller again! Extremely helpful and willing to please!" --- Pamela, Piedmont SC


"The item I purchased came much sooner than I expected and was delivered in excellent condition ready to give as a gift. I will be ordering from them again. Thank you." --- Anita, Eden Prairie MN


"Very quick delivery. The items I ordered were packed very well and met all of my expectations. This is my second experience with this company and I will buy again." --- Eugenia, Bethesda MD


"Fantastic merchandise, fast delivery, I am very pleased and will shop there again!!!" --- Sharon, Round Rock TX
"I received good merchandise in a timely manner. Thank you!" --- Barbara, Cutler IN


"Everything came quickly and as expected. My 2nd order from this shop and have always been satisfied. I really like their boxes they have some really cool ones." --- Jeff, Mesa AZ


"Fast service...merchandise just as represented on site. I would definitely shop here again." --- Marsha, Drums PA


"I am very happy with this company. I had a Himitsu Bako when I was stationed in Okinawa and lost it over the years. Having a similar one brings back memories of that period." --- Fred, Sheboygan WI


"I am a continuing customer. Their Polish boxes are everything they say they are. Very beautiful. The packaging of the boxes is great. Never any problems." --- David, Vineland NJ


"They were very helpful when I called to ask what their up-to-the-minute inventory was, since it was very close to Christmas 2002. I had barely completed my order when the merchandise arrived! My daughters LOVED the nesting dolls, and I particularly enjoyed the enclosed history of these beautiful pieces of art, and the care taken in packaging. It's so nice to find such interesting merchandise combined with old-fashioned service on the internet." --- Kristine, Arlington TX


"The wooden nesting doll was one of the three items my daughter asked from Santa Claus. After searching everywhere, I finally did a yahoo search to see if there was a place that sold them on the internet. We received the doll 5 days before Christmas. It was in excellent condition, not cracked or mis-painted. Thank you, Thank you, Thank you, Thank you, Thank you!!!!" --- Nancy, Denton TX


"A great web site to visit. Pictures were clear and easy to see. Navigating throuhout the website was very easy. I wish shopping was always this enjoyable." --- Melody, Ingleside TX


"Prompt and friendly communication, reliable service, and excellent selection and prices. They are a pleasure to deal with!" --- Charles, Cornwall PE Canada


"I was very satisfied with my order from Unique Box Shop. Ordering was easy, shipping was fast, and the merchandise was high quality and exactly what I was looking for. I will gladly shop here again in the future." --- Teresa, Louisville KY


"Unique Box Shop has an excellent selection of varying types of small collectible boxes from around the world. The website is very easy to navigate and provides good information along with digital images for each box. On-line ordering was simple, secure and followed-up by a confirmation e-mail. My order shipped promptly and arrived at my door within a matter of days, with all items carefully packaged to prevent even the slightest damage. As an avid collector of unique boxes, primarily Polish, I am very pleased with my experiance dealing with the Unique Box Shop and will most certainly shop with them again in the future." --- Christopher, Mechanicsville VA


"The item I ordered was not available. I ordered a different item... Good customer service and it turned out to be a great gift." --- Robin, Manitou Springs CO


"I love this place! I've bought from them before and will definitely purchase again. Great quality, unique selection, prompt delivery." --- Sonda, Hermitage TN


"Good communication. All questions answered before ordering, along with after shipping." --- Jeff, Deer Park TX


"I like the good customer service. Unique Box discovered that they had only packed one of an item that I ordered two of and sent the second item and another one as well to me the next day.They were very courteous when I called to inquire. I would definitely order from them again." --- Dollie, Alta Loma CA


"Everything went smoothly and I was very pleased with my purchase." --- Angelica, Elk Grove CA


"I was truly pleased with the variety of different boxes. The ease of moving around the website...no delay or hang ups. Ordering was easy, confirmation quick, and the shipment, fast and complete. I was also very pleased with the boxes once I received them. I would definitely recommend this site to anyone looking for a unique gift, or something special for themselves!" --- Carol, Newark DE


"I ordered the "Swan Princess" nesting dolls. I received the item in a matter of days. It was packed very well so that the item arrived without a scratch. The package also included a synopsis of the fairy tale which was a wonderful surprise. I would not hesitate to do business with this company again." --- Kathleen, Inkster MI


"Beautiful product, rapid delivery, very UNIQUE!" --- Barbara, Glendora CA


"Delighted. Thanks!" --- Kit, Lake Forest Park WA


"Wonderful product, excellent service. Shipping was late, my only suggestion would be to alter the days expected for receipt on international orders." --- Susan, Yellowknife CANADA


"The box that i ordered was shipped very quickly! It is also quite gorgeous! Thanks" --- Mary, Pawtucket RI


"Received the box in just a couple of days. During the busy holiday time, this is excellent customer service." --- Patricia, Wolcott CT


"What wonderful customer service! Shipping and delivery VERY prompt! Would not hesitate to order again!!!" --- Kathleen, Hopkins MN


"Wonderful selection of uniquely crafted products. Fast shipping, excellent packing of products ordered. Definitely a great experience." --- Michael, Roanoke VA


"There was one problem with the order (incorrect item was shipped), but the vendor corrected the problem quickly and cheerfully. They promptly credited my account with cost of returning incorrect item, and had the correct item delivered to my doorstep only 4 days after I mailed back the incorrect item. Kudos for their quick and accurate follow-up!" --- Sheila, Rochester NY


"Great store, fast service....a rare thing from other companies that I have been purchasing through." --- Carl, Gainesville GA


"Very nice website. Fast service was great. The items I ordered were of very good quality, and arrived safely. I would order from the Unique Box Shop again!! Thanks, tk" --- TK, Aurora CO


"They were very very nice and helpful. My order came to me much quicker than I thought it would and everything was in excellent condition." --- Rochelle, Aguanga CA


"Everything was well packaged, came on time, and was of the quality I expected." --- Valerie, Carlsbad CA


"Wonderful transaction. LOVE all the items. MUST SEE this unique shop online for gift giving!!" --- Tami, Flowery Branch GA


This was my first experience shopping on-line, and it was "pain free"! I would and will order for Unique Box Shop again. --- Angela, Philadelphia PA


This shop is a wonderful find. The boxes are beautiful and the service was super quick. Boxes are truly wonderful, and they're carefully packaged. HIGHLY RECOMMENDED!! --- Ronni, Bedford NY


I was very pleased with Unique Box Shop's swift handling of my order, also the information about themselves that they gave. I felt very safe ordering from them. I ordered on Tuesday evening and received my package on Friday morning -- Texas to Los Angeles -- wow!!! That doesn't happen often in this day and age!! Thanks so much. ---Donna, Los Angeles CA


Thanks for the quick shipping and the wonderful unique box. I'm sure my wife will love it. It was a birthday present for her. --- Mark, Wellington OH


Excellent! My order was here in 2 days with a thank you note included. --- Cyndi, Powell OH


great service, wonderful products --- Christin, Standish MI


"WOW!!!!! WHAT GREAT CUSTOMER SERVICE The item I ordered was received with a small crack (probably done by the USPS.) Contacted Customer Service and they overnight express shipped a replacement item. ... They were in constant touch with me by e-mail with the status on my order---I couldn't have asked for better service." --- Joan, Gainesville GA


"I loved the personalized service. I e-mailed questions and Sherry E-mailed me the answers ... I feel that I will shop there a long time because of the great service. I'm very pleased with the three products I have purchased from them - One in March and two in June. VERY PLEASED! I wish her luck in her on-line home-based business and will continue to tell friends about it." --- Kay, Grand Ledge MI


"I was very pleased with the service and our grandson was very pleased with his rosary box." --- Shirley, Mansfield TX


"The three boxes in my order were indeed unique. All three were very nice, and I was very pleased with my purchases." --- Amy, Waynesville MO


"Love my nesting dolls. It was shipped to me so fast I didn't even expect it so soon. Great store" --- Ursula, Staten Island NY


"The merchandise i recived was wonderful. The post office must have damaged the box it was shipped in or it happened some where in transit. Over all very happy with merchant." --- Eve, New Britain CT


"Outstanding products and service! I'll be back to buy more soon." --- Thomas, Virginia Beach VA


"Excellent sellers, beautiful web site!!! Gorgeous products! I would definitely buy from them again!" --- Adriana, Los Angeles CA


"WOW! Great service and exactly as portrayd in photos and description - I'm so thrilled that I arrived on Saturday - I really didn't expect to even start looing for it to come until this Tuesday. I WILL shop there again!" --- Kay, Grand Ledge MI


"They were very efficient and the order was everything I expected. I would refer and use them again in the future." --- Sheri, Henderson NV


"Hi,I received the dolls on Friday. Thank you for sending them so quickly. They are perfect and I know my mother and her sister will love them. I enjoyed doing business with you and look forward to our next meeting." --- Eugenia, Greenbelt MD


"I loved my order. It arrived very quickly and the quality is great for the price they charged." --- Caroline, San Bruno CA


"I was very pleased with my experince at the unique box shop. The shipping was speedy and the product great!" --- Anna, Memphis TN


"GRRRRRRRRRRRRRRREAT" --- Kathie, Ketchikan AK


"Service was quick and I love the box!" --- Jeff, Mesa AZ


"This store provided me with excellent service. Case in point, BEFORE they shipped a box that had a flaw, they checked with me for confirmation that I was OK with it - rather than shipping it and putting the onus on me to return it if I wasn't satisfied. I'd definitely visit their site again." --- John, Gilroy CA


"This merchant was out of the item I ordered which at first was disappointing. They immediately emailed me, and also told me they were getting more dolls in and would available to view the next day. I found another set that I liked, and when I ordered them they were nice enough to send them second day air, and include a small gift for my problems.Excellent customer service, and my wife was very pleased with her gift!" --- Jeffrey, Chandler AZ


"I received what appeared to be a personal email from Unique Box Shop confirming my order. The personal touch is nice. The package was delivered on time and the product is good. There was also a personal note in the package. I would definitely purchase additional products from the Unique Box Shop, particularly if they expanded their selection." --- Sonda, Hermitage TN